- In-Store Pick Up is available in person at our store front. Please select "In-Store Pickup" as the shipping method during checkout. The person picking up must be the credit card holder and provide government issued photo identification.
- All orders over $199 within Canada are entitled to free shipping with the exception of larger items such as keyboards and vintage/used items
- If a pre-order item is purchased along with an "in stock" item, free shipping only applies if items ship together unless each item separately qualifies for free shipping
- All items will be shipped within 1-2 business days of payment being cleared and verified
- All items are shipped with $100 insurance, if you wish to send with additional insurance please contact after purchase has been made
- Shipping is only carried out Monday-Friday, no items will be shipped on Saturdays, Sundays or holidays
- Delivery times can be estimated but not guaranteed. We are not responsible for shipping delays caused by Canada Post. If you require more accurate shipping time estimates we suggest choosing UPS as the shipping method at check-out.
- International shipping is available however import duties, tax and brokerage fees for items shipped outside of Canada are the sole responsibility of the recipient.
- Customer agrees to pay for any additional shipping cost associated with incorrect information provided by the customer (such as wrong address or refused delivery).